This tutorial covers AKA area #5 of the International Software Process Improvement Certification (ISPIC) requirements.

Software Process Improvement projects face a high failure rate. This failure rate reflects inadequate planning to address the common risk and issues that set these projects up for failure. Software development projects have identified risks that are common to projects based on size, development language, platform etc. What are the typical barriers to successful SPI? How you overcome these barriers and succeed at culture change is a critical element in the project's success. This course addresses effective techniques that can be used in software process improvement projects to manage risk and issues.

• Identify key elements of change and change projects that provide a basis for obstacles that improvement projects face
• Learn how to identify common SPI project risks and strategies for addressing them
• Learn effective techniques to managing SPI projects including the common risk and barriers

• Module 1: Understanding Change and Organizational Change Projects
• Module 2: Effectively managing organizational change projects
  • Effective Change Implementation Plan
    • Time frames for change process
    • Changing people
    • Changing with correct tools
• Module 3: Changing an Organization?: Common Risks & Strategies

Clyneice Chaney brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute's Certified Quality Analyst, and Project Management Institute's Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia.

Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation.

Clyneice is currently an instructor for the IISP & IIST and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager's conference, Quality Assurance Institute International Testing conference and STAR East Testing and the Quality Assurance Institute conference.